Thanks for shopping at Pedal Bits, we want you to be 100% satisfied with your purchase and if you are not entirely satisfied we are here to help.
We offer a 30 day money back guarantee. If you are unhappy with your product, you can return it to us within 30 days of the date of purchase for a replacement or refund.
Please note, postage costs will not be refunded and the cost of returning the item is your responsibility.
To be eligible for a return, your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
You will also need proof of purchase – please include within the return package your order number.
Once we have received your item we will inspect it and notify you that we have received it.
We will continue to notify you on the status of your refund after our inspection is complete.
All communications will take place via the stated contact information provided when the order was made.
If the return is approved, we will initiate a refund to your payment card, or original payment method straight away.
You will normally receive the refund in your bank within 3-7 days, but this can depend on your card issuers or bank accounts policies.
We will keep you updated and informed throughout the return and refund process.
If you have any questions about returning an item to us you can contact us here, we work hard to ensure we provide top quality products and we aim to resolve all queries as quickly and efficiently as possible.